![]() ![]() Received a two-step verification code while not attempting to sign in If Automatic date & time is already on, toggle it off, wait a few seconds, and toggle it back on to reset.Depending on your device, Date & time could be located under Additional settings or System.If Set Automatically is already on, toggle it off, wait a few seconds, and toggle it back on to reset.To do so, follow the instructions for your device below. If you see an error message about an invalid code, you may need to turn on automatic time sync on your mobile device. Once you’re signed in to the connected device, you can turn off two-step verification for your account and sign in on any other computer or device. Click the Dropbox icon in your taskbar (Windows) or menu bar (Mac), and then click the globe icon to open. If you have a computer that automatically signs you in to your Dropbox account, then you don’t need two-step verification to sign in. You should receive a notification on all connected devices. If you have multiple devices linked to your Dropbox account, click Having trouble getting a code? in the window that appears when you try to sign in, and then click Send me a notification. Then, find that phone or contact the person that has it, and follow the prompts from there. If you did, or you think you might have, click Having trouble getting a code? in the window that appears when you try to sign in, and then click Text my backup phone. When you set up your Dropbox account, you may have added a backup phone number that can receive texts. If you still have your backup code, click Having trouble getting a code? in the window that appears when you try to sign in, and then click Enter the emergency backup code and type in your code. If you did, you were told to save it for your records. You may have set an emergency backup code when you set up your Dropbox account. Try the following methods before contacting Dropbox support. If you lost your phone or got a new phone number and no longer have access to your old phone number, there are several alternative ways to receive a two-step verification code. They will be able to reset your two-step verification settings. Printed backup codes are a useful insurance policy when travelling, especially if you travel with only a smartphone.įor many people, their Google account is central to their communications (think of how many password reset links you’ve sent to your Gmail) and this simple step ensures you’re able to recover from a lost or stolen phone when you travel.Note: If you’re on a Dropbox Business team and are having issues signing in with two-step verification, contact your team’s admin for assistance. Your old set of backup codes will automatically become inactive. If you think your backup codes were stolen or if you run out, select Get new codes. If “Use your phone to sign in” is turned on, you’ll need to turn it off to turn on 2-step verification. To find “Backup codes,” 2-Step Verification must be turned on and the setup process completed. Under “Backup codes,” click Set up or Show codes.Under “Signing in to Google,” click 2-Step Verification.On the left navigation panel, click Security.Generating your backup codes is a quick and easy process. Where Do I Find My Google Printed Backup Codes? Printed backup codes are Google’s solution to this situation and each printout has 10 single use codes. ![]() It also comes in handy where your phone reception is unreliable and you have limited access to wifi. However, I only travel with a smartphone so if that was to be lost or stolen I would need an alternate way to access my accounts. ![]() If you travel with multiple devices where you are already logged in to your key accounts, there is less need for you to print out backup codes for your Google account. Without the code, you will not be able to access your account even if you have the correct password. Typically, the code arrives as a text message to your phone. This feature was pioneered by banks to protect against financial fraud but has since become so prevalent that even airline and hotel loyalty programs offer this additional protection. With fraudsters able to use malware or phish your password, this adds an extra layer of protection to your account and data. When you log in to your Google account for the first time, you are usually asked to provide a one-time code to verify that you really are who you say you are. Where Do I Find My Google Printed Backup Codes?. ![]()
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